For any further enquiries, please contact our friendly staff.
03 9885 0441
35-43 High Street
Glen Iris 3146
Open from 9.30am Tuesday - Friday and from 9.00am Saturday, late night Thursday or by prior arrangement.
We recommend you rebook your next appointment before you leave to secure your most convenient appointment time.
Alternatively, we do book up quite quickly, so we recommend you book at least one week in advance to avoid disappointment.
We do cater for after hours appointments. In such cases, as a security measure, the front door will be locked. Please ring the door bell if you have an appointment and we will let you in.
We have a booking & cancellation policy designed to keep all things fair for all clients. Last minute cancellations and no-shows disadvantage our business and mean that other clients cannot book those time slots with us.
We will endeavor to send you a reminder 48 hours prior to your appointment. We understand that sometimes you may need to change your booking. We kindly request 24 hours notice so that we can offer that time slot to another client.
If you don’t turn up for an appointment you will be charged 100% of the value of the appointment. This will be added to your account and you will be expected to settle this before you enjoy your next service.
Any appointment cancelled on the same day as it is due to take place (including messages left on the answering machine) will be charged @ $25 per hour (or part thereof) of the booked appointment time. This will be added to your account and you will be expected to settle this before you enjoy your next service.
Of course we realise that sometimes sickness or unavoidable situations require a last minute re schedule, if the appointment is rebooked within 7 days there will be no charge. If we cannot arrange a rebook of the same appointment within the next 7 days, then a $25 per hour charge (or part thereof) of the appointment time will be incurred. This will be added to your account and you will be expected to settle this before you enjoy your next service.